Please use the contact form for comments or questions concerning our company.
For any topic related to pharmacovigilance, materiovigilance, cosmetovigilance, reactovigilance or medical queries about our products :
- For healthcare professionals : please contact preferentially, our local affiliate or our local distributor.
- For patients : please contact your personal physician.
Information about your personal data
Laboratoire Aguettant, a SAS, a French simplified joint-stock company with its registered office located at 1 rue Alexander Fleming, 69007 Lyon, informs you, in its capacity as data controller, that it may process personal data concerning you in the context of exchanges following a contact request.
➜ about the processing of reports
1 rue Alexander Fleming,
69007 Lyon
1 rue Alexander Fleming,
69007 Lyon
Please note that, despite measures implemented to limit the data collected, the confidentiality of the identity of the patient concerned cannot be guaranteed in order to comply with our legal obligations.
(i) authorized personnel of Laboratoire Aguettant and/or its affiliates duly authorized to process such information;
(ii) partners of Laboratoire Aguettant and its affiliates involved in the operation or marketing of the healthcare product concerned;
(iii) healthcare professionals concerned by the Report; and
(iv) national and international health authorities or agencies in the performance of their duties.
Your personal data may also be shared with certain third parties, such as IT service providers, service providers acting on our behalf and under our responsibility, as well as auditors and consultants.
(i) authorized personnel of Laboratoire Aguettant and/or its affiliates duly authorized to process such information;
(ii) partners of Laboratoire Aguettant and its affiliates involved in the operation or marketing of the healthcare product concerned;
(iii) healthcare professionals concerned by the Report; and
(iv) national and international health authorities or agencies in the performance of their duties.
Your personal data may also be shared with certain third parties, such as IT service providers, service providers acting on our behalf and under our responsibility, as well as auditors and consultants.
(i) authorized personnel of Laboratoire Aguettant and/or its affiliates duly authorized to process such information;
(ii) partners of Laboratoire Aguettant and its affiliates involved in the manufacture, operation or marketing of the healthcare product concerned;
(iii) healthcare professionals concerned by the Complaint; and
(iv) national and international health authorities or agencies in the performance of their duties.
Your personal data may also be shared with certain third parties, such as IT service providers, service providers acting on our behalf and under our responsibility, as well as auditors and consultants.
Your data is retained for the period strictly necessary for the purposes described above. Upon expiry of this period, your data is deleted or archived in an anonymized form.
You have the right to access, rectify, erase and port your data, as well as the right to restrict the processing of your data. You may also, on legitimate grounds, object to the processing of your data. In addition, you may define instructions regarding the handling of your personal data after your death. To exercise these rights or for any questions regarding the processing of your data, you may contact our Data Protection Officer at: personaldata@aguettant.fr. You also have the right to lodge a complaint with a supervisory authority by post at the following address: Commission nationale de l’informatique et des libertés, Service des plaintes, 3 Place de Fontenoy, TSA80715, 75334 PARIS CEDEX 07 or via the following link: Plaintes | CNIL